• Global Employee Assistance Programmes

We are an established and truly global company and a pioneer in employee assistance. We are one of the top five providers of Employee Assistance Programmes in the world. With 33 years of experience, ICAS has developed the most effective way to protect one of the most important assets of your business – your employees.

What is an Employee Assistance Programme (EAP)?

EAPs assist employees with personal problems and/or work-related problems that may impact their job performance, health, mental and emotional well-being. Their aim is to increase or maintain the productivity of a company by supporting the mental and physical wellbeing of its employees. Our programmes have been specifically developed to provide support and guidance to employees to help them deal with issues that can adversely affect their health, wellbeing and impact on their job performance. Our EAPs will enhance your reputation as an attractive and caring employee. They provide support for a wide range of issues:

  • Family and relationship problems
  • Stress
  • Work issues
  • Emotional distress
  • Major life events
  • Healthcare concerns
  • Financial and legal concerns
  • Concerns with aging parents
  • Substance abuse

There are many components to an EAP, but at the core of the EAP is short term, solution based counselling, either via telephone, face-to-face or via the internet.

  • Counselling services for emotional support 24/7, 365 days a year
  • Online Services
  • Managerial consultancy services to help managers support their employees
  • Telephone Support
  • Advice, information and support in many areas including in legal, financial, parenting and bereavement


Confidentiality is key to the success of the EAP. We follow strict guidelines on ethics and data protection. Your employees can be reassured that they will remain anonymous whilst dealing with us. We report on utilisation and the most common employee issues. This is useful for helping employers design their wellbeing programmes in order to improve working conditions and environments, reduce stress, and improve employee satisfaction. We do not provide information on individual cases.

Our ability to create a service that has our client at the heart of it has seen employee lives positively supported and transformed for the better around the globe. We are confident the services we provide are effective, supportive and valuable, significantly improving your workplace.