AXA ICAS International is a leading global provider of Employee Assistance Programmes

Through our global network of ICAS and partner offices, we cover over 50 countries worldwide

How are we different?

Our Approach

Message from Stephen Galliano, Managing Director, AXA ICAS International

ICAS International have been leaders in the global employee assistance programme (EAP) and wellbeing field for over 20 years.

We deliver world class employee assistance programmes (EAPs) and wellbeing services in over 50 countries around the world.

Our EAPs support both local companies in those locations as well as the employees of multinational corporations.

We have been building employee assistance in countries where this did not exist a few years ago, so we understand the importance of ensuring our services are totally aligned to the unique cultural and linguistic characteristics of each country.

The uniqueness of our proposition is that we build the infrastructure locally. Our companies offer in country call handling and intake as well as account management in the languages of that country and by professionals who are local nationals. 

The core elements of our service stay the same everywhere.

Our clinical governance and operating protocols are driven out of our international centre and this ensures that individual and corporate clients benefit from global standards of care and attention.

We excel at establishing unique partnerships with clients and this means that we can open up services in brand new geographies.

We do not compromise on our values of excellence and honesty and this brings us close to our customers and delivers exceptional retention and loyalty.

Our local offices are led by locally registered professional clinicians and relationship management staff who have been trained in all aspects of EAP work. Together they form a unique global team of experts whose role is to support individual and corporate clients at either a local or international level. 

 

What we do

Find out more about our Global Employee Assistance Programmes.

Get in touch

Please use the enquiry form to contact us and we will reply to you as soon as possible.